WordPress and WooCommerce technical care

A WordPress site requires regular technical care. Core, plugin, and theme updates, backups, uptime monitoring, protection against attacks, and performance optimization are tasks that must be performed systematically, not just once a quarter after something breaks. A neglected WordPress site is an open door for hackers, a drop in Google rankings, and a loss of client trust.

WebOptimo WordPress Care is comprehensive technical care for business sites, WooCommerce stores, portals, and WordPress Multisite installations. Daily backups, updates every 14 days with testing on staging, 24/7 monitoring, multi-layered security, and technical support with no ticket limits. We treat every site entrusted to us as our own, because we know our clients' business depends on its smooth operation. Plan details and prices on the WordPress care pricing page.

Backups Full backup of the database and all site files performed automatically every day. Backups are stored and encrypted in an external data center, independent of the production server. A 30-day retention period allows restoring the site to any day within that time. In the event of a failure or human error, we restore the site within hours, not days. Read more about our approach in the WordPress backups article.
Updates We manually update the WordPress core, theme, and every installed plugin every 14 days. Before deploying to production, we test updates in a staging environment. After each update, we check the site's functionality, appearance, and performance. No automatic, uncontrolled updates. We deploy critical security patches within 24 hours of release. We detail the process in the WordPress updates article.
Monitoring 24/7 server and site uptime monitoring. We check response times, HTTP status, SSL certificate validity, and the availability of key subpages. Alerts reach us in real time, so we can react before users notice any downtime. We also monitor domain and SSL certificate expiration dates to avoid surprises.
Security Multi-layered site protection: a WAF firewall blocking malicious traffic, daily file scanning for malware, login protection against brute force attacks, WordPress hardening (changing database prefix, hiding WP version, disabling file editing from dashboard), monitoring plugin vulnerabilities, and regular file permission audits. A full overview of our approach is available on the WordPress security page.
Performance Optimizing load speed and Core Web Vitals is a constant element of our care. We configure and maintain page and object cache, optimize images to WebP and AVIF formats, monitor database performance, and react to speed drops. A fast site means not only better Google rankings but, above all, a lower bounce rate and more conversions.
Technical support If anything on the site stops working, we fix it — with no ticket limits. We deploy SSL certificates, update the PHP version on the server, and integrate the site with Google Analytics 4, Search Console, and marketing tools. We help configure contact forms, 301 redirects, GDPR compliance, and cron jobs. We communicate in plain language, not IT jargon.

Features that set WebOptimo WordPress Care apart

Beyond standard care elements (backups, updates, monitoring, security), we offer features that are rare on the Polish market or typically reserved for the most expensive plans elsewhere.

WooCommerce

Care for online stores

An online store requires care that goes beyond a standard website. We test WooCommerce and e-commerce plugin updates on staging, including a full checkout process test before deployment to production. We monitor the operation of payment gateways (Przelewy24, PayU, Stripe), courier integrations (InPost, DPD), and sales management tools (BaseLinker). We optimize database performance for the HPOS architecture. E-commerce details on the WooCommerce stores page.

Multisite

Care for WordPress Multisite networks

We manage WordPress Multisite networks with dozens of sites. Updating a plugin in Multisite affects all sites simultaneously, so we test every change on a network-wide staging environment before deployment. Daily backups cover all sites in the network, with the ability to restore a single site. Uptime monitoring is configured separately for each site in the network.

Virus removal

Responding to infections and restoring sites

If an infection occurs during our care, we locate and remove the malicious code, backdoors, SEO spam, and redirects. We restore full site functionality, identify the attack vector, put security measures in place to prevent a recurrence, and submit the site for re-verification in Google Search Console. For sites not under our care, we offer one-time virus removal as a separate service.

Staging

Test environment for safe changes

Every site under our care has a configured staging environment, which is a replica of production. Updates, configuration changes, and new features are tested first on staging and deployed to production only after verification. This eliminates the risk of downtime caused by a plugin conflict or an incompatible update.

Technical SEO

Monitoring and maintaining technical SEO

As part of our care, we monitor the site's technical SEO status: indexing correctness, XML sitemap status, Google Search Console errors, 404 errors and 301 redirects, schema.org structured data, and Core Web Vitals results. We react to drops in search engine visibility and help maintain the rankings the company has worked for.

Reports

Monthly site status reports

Every month, you receive a report summarizing the work performed: a list of updated plugins, backup status, uptime statistics, security scan results, changes in performance and Core Web Vitals, as well as detected and resolved issues. The report allows you to evaluate the value of the care and have full insight into the site's technical health without needing to log into the dashboard.

Development work

Hours for development and site modifications

Care plans include hours for minor development work: adding a new section to a page, modifying a form, changing a subpage layout, deploying a new plugin, or configuring an integration with external tools. Larger projects (site redesign, building new features) are quoted separately as custom WordPress solutions.

Migration

Moving the site to better hosting

If your current hosting limits the site's performance or security, we help with migrating WordPress to a new server. We advise on choosing hosting tailored to the project's scale, move the site with zero downtime, and configure DNS, SSL, and cache on the new environment. For larger sites, we configure dedicated servers with the Apache + PHP-FPM + MariaDB + Redis stack.

Why WordPress care from WebOptimo works better

Caring for a WordPress site is not just clicking "update" in the admin dashboard. It involves work at the server, database, PHP configuration, and network infrastructure level. At WebOptimo, we combine WordPress development expertise with experience in server administration, which lets us solve problems where a typical WordPress agency's expertise ends.

Servers

Linux and FreeBSD server administration

Our clients' sites run on servers that we configure and maintain ourselves. Linux administration (Debian, Ubuntu, Rocky Linux) and FreeBSD are our daily work. Firewall configuration, SSH securing, automating repetitive tasks, resource monitoring, and OS security updates. When the problem lies on the server side rather than in WordPress, we don't have to submit a hosting support ticket and wait for a reply.

Databases

MySQL, MariaDB, and PostgreSQL tuning

A slow WordPress site is often a database problem, not a WordPress problem. Tuning the InnoDB buffer pool, optimizing indexes, clearing revisions and transients, configuring the slow query log, and regular table maintenance (OPTIMIZE TABLE) are standard parts of our care. For advanced deployments, we also work with PostgreSQL. More about database administration on our dedicated page.

Infrastructure

Server stack optimized for WordPress

For sites requiring performance beyond shared hosting, we configure dedicated servers with the Apache + PHP-FPM + MariaDB + Redis stack. Apache with mod_rewrite natively supports the .htaccess rules WordPress relies on. Redis as an object cache eliminates repetitive database queries. We describe the architecture of an efficient server stack in our dedicated publication.

WP-CLI and automation

Managing WordPress from the command line

When caring for multiple sites, we use WP-CLI to automate repetitive operations: mass updates, database cleaning, user management, content export/import, and core file integrity verification. WP-CLI allows us to execute in minutes what would take hours from the admin dashboard. Combined with AI tools, we also automate diagnostics and report generation.

Who needs WordPress technical care?

WordPress care is not a service reserved for large companies with extensive websites. Every WordPress site that generates leads, sales, or builds brand image should have constant technical care. Below are the scenarios where care delivers the most value.

Business sites

Sites generating inquiries and building brand image

A business site is a company's calling card on the internet and often the main source of sales inquiries. Downtime, a malware infection, or a drop in Google rankings means real business losses. Regular technical care keeps the site in the state it was designed and built: fast, secure, and visible in search engines.

WooCommerce stores

E-commerce where every hour of downtime is lost sales

A WooCommerce online store processes customers' personal and payment data, making it a particularly attractive target for attacks. WooCommerce updates can affect the checkout process and payment gateways, so they require testing before deployment. Monitoring payment gateways, backups with full restoration within hours, and constant performance optimization are the foundation of store care.

Agencies

Outsourcing WordPress care for agencies and freelancers

Marketing agencies, design studios, and freelancers can outsource technical care of their clients' sites to WebOptimo. We prepare custom pricing for managing multiple sites. The agency maintains the client relationship, and we handle the entire technical layer: backups, updates, security, and support. White label available on request.

Multisite

Organizations with multiple WordPress sites

Companies with branches, universities, franchise networks, and publishers running dozens of WordPress sites. Central care for the entire WordPress infrastructure, whether the sites run as separate installations or within a single WordPress Multisite network. One point of contact instead of a separate provider for each site.

WordPress care is our core service and the foundation of long-term cooperation with clients. We ensure stability, security, and continuity of operation for business sites, WooCommerce stores, and Multisite networks. For sites designed and built by WebOptimo, we offer a 50% discount on care for the first year, because we take the best care of sites we built ourselves. Plan details and prices on the WordPress care pricing page.

WordPress care. Questions and answers

WordPress care includes daily backups stored in an external data center, updates of the WordPress core, plugins, and themes every 14 days with staging environment testing, 24/7 uptime monitoring, a WAF firewall, malware scanning, login protection, performance optimization, unlimited technical support tickets, and monthly site status reports.

WordPress care plans start at 299 PLN net per month for the Standard plan. The Professional plan, which includes WooCommerce and Multisite support along with hours for development work, is 599 PLN net per month. For sites built by WebOptimo, there is a 50% discount for the first year. Details on the WordPress care pricing page.

We do not limit the number of technical support tickets. If a request goes beyond the scope of your selected WordPress care plan or requires more time than is available in your development hours, we will inform you and provide an additional quote or defer it to the next billing cycle.

Yes. WooCommerce store care includes everything in the standard plan plus WooCommerce and e-commerce plugin updates, monitoring of payment gateways, checkout process testing post-updates, HPOS database performance optimization, and support with integrations like InPost, BaseLinker, and payment systems.

Yes. The Professional plan includes full support for WordPress Multisite. We do not limit the number of sites within a single instance. We work with clients whose single WordPress Multisite installation contains dozens of sites. For more complex setups, we prepare a custom quote.

Yes. We scan the site daily for malware and vulnerabilities in plugins or themes. If an infection occurs while under our care, we locate and remove the malicious code, backdoors, SEO spam, and redirects, and then implement additional security measures to prevent a recurrence.

The audit checks the correct installation of WordPress, the update status of the core, plugins, and theme, security status (file permissions, wp-config.php configuration, known plugin vulnerabilities), performance (load time, Core Web Vitals, cache setup), and server configuration (PHP version, memory limits, database configuration). Based on this, we provide recommendations and an action plan.

Yes. Upgrading your WordPress care plan is possible at any time during the subscription. Transitioning from the Standard to the Professional plan requires a minimum commitment of 3 months on the new plan.

Due to the work involved in onboarding a site (audit, security configuration, initial updates), our WordPress care plans require a minimum commitment of 3 months. Our model is based on building long-term technical partnerships.

No. We ensure prompt and fair service availability for all our clients, which would not be possible if unused development hours accumulated. If you need more time in a given month, you can purchase additional 30-minute blocks.

Let's talk about care for your WordPress site

We will present a WordPress care offer tailored to your needs and budget. No obligations, no marketing jargon. A concrete proposal after a short conversation or website analysis.

Phone

+48 608 271 665

Mon–Fri, 8:00–16:00 CET

Email

contact@weboptimo.pl

We respond within 24h

Company

WebOptimo

VAT ID: PL6391758393